Privacy policy

June 16, 2026

Privacy Policy

At Floxux, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following types of information:

Personal identification information (such as name, email address, billing and shipping address)
Age verification information (to ensure compliance with legal requirements)
Payment information (processed securely through third-party payment providers)
Order and transaction history
Device and browsing information (such as IP address, browser type, and cookies)

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To verify age and ensure legal compliance
To provide customer support and respond to inquiries
To improve our website, services, and user experience
To send order updates and important service notifications

Age Verification

Our website is strictly intended for adult users of legal smoking age. We may use third-party services to verify your age before allowing access or processing orders. By using our site, you confirm that you meet the legal age requirements in your jurisdiction.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may choose to disable cookies in your browser settings, but some features of the site may not function properly.

Information Sharing

We do not sell or rent your personal information. We may share your information only in the following cases:

With payment processors to complete transactions
With shipping carriers to deliver your orders
When required by law, regulation, or legal process
To protect our rights, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have rights to access, update, or request deletion of your personal information. To exercise these rights, please contact us.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Third-Party Services

Our website may use third-party services for payment processing, analytics, and shipping. These providers have their own privacy policies governing how they handle your information.